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Some Coinbase prospects are opening their digital wallets to search out zero greenback balances of their accounts, a problem the cryptocurrency alternate platform acknowledged on Wednesday.
“We’re conscious that some customers may even see a zero stability throughout their Coinbase accounts & could expertise errors in shopping for or promoting. Our group is investigating this & will present an replace shortly. Your belongings are secure,” the corporate said on social media platform X, the previous Twitter.
We’re conscious that some customers may even see a zero stability throughout their Coinbase accounts & could expertise errors in shopping for or promoting. Our group is investigating this & will present an replace shortly. Your belongings are secure.
You possibly can monitor this incident at https://t.co/a3pl4WiDhZ— Coinbase Assist (@CoinbaseSupport) February 28, 2024
The corporate included a hyperlink to its web site the place prospects can monitor the standing of the incident.
Coinbase posted on replace on its web site, saying, “We’re starting to see enchancment in buyer buying and selling. As a consequence of elevated visitors, some prospects should see errors in login, sends, receives and with some fee strategies. Relaxation assured your funds are secure.”
Some cryptocurrency merchants who depend on {the marketplace} wrote in social media posts that the problem has eroded their belief within the platform. One person identified that the errors have been occurring at “a key time available in the market,” on condition that bitcoin costs have surged in latest days and topped $60,000 every right this moment.
